Here are some troubleshooting steps to try:

1) Clear your cache. If you aren't sure how to do this, follow this link, scroll down until you find the browser you're using and follow the step by step directions.

2) Close your browser out completely - all windows/instances of it and come back and try again.

3) Make sure your browser is up to date - you can follow this link to find out how for your particular browser.

3) Make sure you don’t have any pop up blockers or extra toolbars on your browser (e.g. Bing or Yahoo) as those can interfere with the dialog box popping up at the end of a video.

4) Make sure to access the content through the course itself by clicking on the course you’re taking and click on the currently pending “In Progress [x]/[y]”

5) Try a different browser, if available to you.

The Internet can be a fickle thing sometimes, especially when trying to stream videos.  Sometimes the solution is as simple as turning your computer off and back on again, other times it can be a little more complex.  If the above troubleshooting steps don't resolve your issue - please let us know and we'll be happy to help explore the situation and find a solution.